Security overview
A plain-language account of the security architecture behind Throughline, for both general users and the technical teams who need to evaluate it.
Protected access
Your work is protected from other organisations. Within organisational accounts, access may also be available to authorised administrators according to the account configuration.
Encrypted
Data is encrypted in transit and at rest.
AI processing
Throughline uses Claude (Anthropic) for AI coaching. No personally identifiable information is included in AI requests. Only the text you type into story fields is sent. Anthropic does not use API inputs or outputs for model training.
Control and retention
Users can export all their data or delete their account at any time with full cascade deletion. Organisation administrators can configure retention periods and trigger immediate data purges.
Technical detail